Some of features of auto attendant for virtual phone number


Everyone has their own mobile phones. Especially people have smart phones that made their life much easier as everything is application based. People, who have their specific business, require a phone number for their business. That business phone number separates your personal calls and business calls. You will have idea which call has to attend at what time. If you want your business at peak point in the market, you must have to upload your business phone number on your webpage. Business phone number is only way that connects to you from your customer directly. Every customer will have any query related to your product and it is your responsibility to solve it immediately.

Having business phone number is not a difficult task. You can get business number without any cost. Number of websites or applications is available on the internet that provide you business number easily and without charges. It will be unique phone number and toll free for your all customers. Mighty call is a website that gives you business phone number freely with number of best features. One of best feature of mighty call business phone number is auto receptionist or auto attendant. In this case, you do not have to need for large number of employees for attending all calls.

What auto attendant may do?

  • Greet all customers who call
  • Self service to all customers
  • Less involvement in call handling
  • Forwards the call to a group, voicemail, an employee, and playback purpose of the call which fulfill business rules.
  • Calling customer will get related information automatically by message

There are number of benefits for having auto attendant in business phone number, which are given below:

  • A professional look to all type of business
  • Call processing cost will be reduced
  • Customer may have better experience
  • All incoming calls will be managed effectively

When a customer calls you, auto attendant will pick the call and customer will have to do self service. He or she has to press the number from keypad of his or her mobile phone. Press the number for service that you want and customer will also get immediately response. In auto attendant, you can set many features as per your need like greetings, voice menu, and routing rules. Except the auto attendant, customer will get many unique and best facilities from mighty call service which are:

  • Customer greeting
  • Port existing number
  • Free talk up to 10000 minutes
  • Toll free
  • Call forwarding to any device
  • Multiple extensions
  • High quality sound
  • Auto receptionist
  • Dynamic task management
  • Email request
  • Facebook and twitter messages
  • Call history
  • Call recording
  • Voice mail and transcription
  • Call queues
  • Black list call routing
  • Conference calls
  • Visual call flow configuration
  • DND status
  • Permanent reports
  • No extra hardware needed
  • Use your existing phone
  • Mobile app for both android and iOS

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